SBCA

All Classes are in Colorado Springs, Colorado

The goal is to provide the customer with the proper training that will allow them to set up and use their satellite system. The participant should be able to:

• Correctly demonstrate setup of the satellite system including the integration of accessory equipment such as a VCR.
• Train the customer on how to select local programming.
• Promote customer understanding of available programming packages.
• Determine whether the customer has learned enough to use their satellite system.
• Ensure that customers know whom to call for service and/or hardware issues.
   

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